Nigel is field CTO at Puppet, responsible for bringing product knowledge and a senior technical operations perspective to Puppet field teams and customers, working on services strategy, and representing the customer in the product organization. He also works with many of Puppet’s largest customers on the cultural and organizational changes necessary for large scale DevOps implementations. Nigel has served in a range of executive roles at Puppet across product and engineering over the last nine years, and came to Puppet from the Google SRE organization, where he was responsible for one of the largest Puppet deployments in the world.