Shows

Platform Pirates - Episode 4: Measure What Matters: The Humanitec Success Metrics Framework

February 26, 2025

7:00 pm

CET

1:00 PM

EDT

45 min

Bi-weekly

How do you know if your Internal Developer Platform (IDP) is actually delivering value? In this episode of Platform Pirates, Mallory unpacks the Humanitec Success Metrics Framework, a practical approach to measuring platform impact beyond uptime and ticket volume. We’ll dive into key metrics like platform complexity, self-service adoption, and developer sentiment, and explore how to use data-driven insights to continuously improve your platform. Whether you’re building a new IDP or optimizing an existing one, this episode will help you track what really matters. Stick around for our live Q&A to discuss your own platform success challenges!

Apply now

Watch webinar

Apply now

Why so many teams don’t measure the right metrics
What the Humanitec Success Metrics framework is, and why you should use it
How to measure and analyze your Success Metrics baseline, and use regular check-ins to show value in your Platform Engineering initiative

After a 45-min episode we’ll open the floor for audience Q+A. Come ask your burning questions and explore the topics covered further!

A recording of the show will be made available after the event.

Audience - who should join?

Platform engineers, platform architects, DevOps engineers, site reliability engineers (SREs), infrastructure and operations, security engineers, enterprise and solution architects, application developers with an affinity for platform engineering and technical management focusing on improving DevEx and ops efficiency, Platform Engineer product owners and leaders

Apply now

Watch webinar

Apply now

Mallory Haigh

Director of Customer Success at Humanitec

Mallory is Humanitec's Director of Customer Success with a background in customer support and success, full-stack software engineering, engineering management, and focusing on the strength of intersection of humans and technology. She brings a passion for education, the anthropological approach to human-computer interaction, and improving developer experience to her role at Humanitec. When not connecting people with their platforms, Mallory is an avid equestrian and hobby farmer, and also a cat and dog mom.