Creating a customer-centric culture with platform engineering

June 20, 2023

7:00 pm

CEST

PDT

12:00 PM

CDT

45 min

The fundamental essence of companies transforming digitally is to better serve their customers. This requires organizations to be nimble, competitive, and able to predict customer needs ahead of time. We'll look at how platform engineering enables companies to transform by becoming customer-centric organizations inside and out.

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During this session, Arun will cover:

A brief history of cumbersome IT processes during data center days and the associated challenges
The concept of assembly lines and how they influence DevOps methodologies
Topology of teams and how platform engineering enables a customer-first mindset

After a 30-minute talk there’ll be a 15-minute Q&A, for which we encourage you to submit questions in advance.

A webinar recording and related materials will be shared with all attendees after the event.

Audience - who should join?

Platform Engineers, DevOps Engineers, Site Reliability Engineers, System Engineers, Infrastructure Kubernetes Administrators, Technical Architects, Application Developers.

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Arun P Gantagoru

SVP at SitusAMC

A visionary thought leader bringing knowledge and expertise in technology to business deliverables. Having played varied roles within the IT landscape gives me an edge in understanding end-to-end functions involved in business deliverables and meeting customer needs, providing them through partnership & employee experience. I am currently leading digital transformation in the cloud for a diversified portfolio of products at varying maturity levels. Creating standardized, repeatable processes to produce SaaS products with a customer-first mindset.

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